It is always Northgate RV's pleasure to serves you. Northgate RV has been voted BEST OF THE BEST in Ringgold for 6 years in a row, and a proud member of the Better Business Bureau.
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Couldn't be happier with our experience at Northgate RV. Couldn't get a dealer in Atlanta to follow up so we drove north to Northgate. Thank you!!
Great deal on the purchase of our camper and great customer care. The service department did a wonderful job. Zero hassles. Quality repairs. As their motto states "You'll love this place" and they mean it!
We bought our first three campers in South Georgia but decided to try Northgate in Alcoa for our fourth because it was closer to home. And we couldn’t be happier. Of course they were helpful & attentive when we purchased & took possession of the unit; but 2 years later they proved to be the best in customer service when we had a recent problem. We needed a part and with one call & a few texts with pics later we had exactly what we needed delivered to our door. Thank you Judy for going the extra mile. We are most appreciative & would (& have) recommend you all without hesitation!
Absolutely perfect experience purchasing our new fifth wheel. Had to order it due to the very high demand right now, but the guys at Northgate were wonderful to work with. This is my fourth RV overall and third new unit (first time purchasing from Northgate). With every other one I have purchased, I have found issues after delivery that should have been caught during PDI. This time, I have found nothing. The pre-delivery inspection that Northgate uses is amazing and they delivered a perfect fifth wheel.
Today I drove 650 miles round trip to have one of the best shopping experiences ever. I went to Northgate to save $1500 over the best price I found anywhere. But the way the folks at Northgate treated us was as if we lived right down the road and were a part of their family. We bought our fourth new RV and were given our first walk through ever. Russell did a great job familiarizing us with our new RV. My wife and I are experience RVers, but it was great to be shown all the amenities our new RV had. This walk through would have saved a lot of calls and worries when we but first started, but today it gave me the confidence in that I knew I was purchasing from a dealer who cares about their customer. I exchanged no less than 20 emails with Billy Yates working out every detail of the deal. Billy responded in a timely manner at all hours. While at Northgate we saw every employee working hard to take care of every customer the same way we were be taken care of. Great Job.
We started out talking to Nat at Northgate RV. He is the best salesman I have talked with. I have spoken to several different rv salesman, he was fantastic. I told him what we wanted in a new rv. We had a deal sheet done within ten minutes after picking an rv and he even sent a copy to my credit union. I have never done that before. Everything just seemed effortless. When We arrived to pick up our new rv. It was ready for us when we got there as we live out of town. We were greeted as if we were family. Daniel was great at showing us the new camper and how everything worked. dos and donts. We are experienced campers, but newer campers have new features, so it was good that he goes over everything. Great Job Daniel. Vic and Perry hooked our new camper up for us to our truck. They were great. I would definitely recommend Northgate Rv to anyone. Everybody even office personnel were awesome.
Oh my goodness!! This place is the best ever!! Kaitlyn is the best ever! Helped us above and beyond what I expected! She is so sweet and I highly recommend NorthGate RV!
Shane and I are so pleased with the deal we made at NorthGate RV with Billy Yates and his Staff. We love our 2015 Autumn Ridge and can't wait to start our camping season. Thank you Billy and thanks to your Staff.
Just want to say THANK YOU for a wonderful experience in buying our 5th wheel. This is our third 5th wheel and by far the best and most pleasant people we have had to worked with. You tested out our rig for 3 days prior to us getting there from Virginia. We now have our rig in FL. where it will stay, and I'm glad to say we have had NO issues or problems with our 2015 Montana High Country. We love it. I did a lot of shopping on line and feel your prices were very fair. My salesman was great, the walkthrough crew was great, the finance gal was great with no pressure tactics as we have experienced before, and manager was very helpful also. I will highly recommend Northgate to anyone looking for an RV.
On the drive up I questioned the wisdom of driving 250 miles to get something that I could buy locally. But... when we got there we found the unit exactly as described, perfectly clean, and without blemishes. Then PJ gave us a great in depth walk-through. He went over not just where things are and what they do but what not to do and how to avoid damaging our new RV. While PJ walked us through his assistant set up my hitch. We had a safe, uneventful drive back to Fort Mill. Thanks for a great buying experience and a great deal. Well worth the drive.
We bought our 2015 Sunset Trail 290QB in August 2014. We have used it 3 times so far, with the 4th trip planned. The camper is AWESOME. The quality of Crossroads is what sold me on the brand. The price is what sold me on Northgate RV. I can't say enough about the way we were treated by everyone at Northgate RV. My deal was done completely over the phone. We drove from Greenville SC , approx. 250 miles to pick it up. Before the demo on how everything works was complete, the service guys had installed my trailer brake, hitch and even hooked it up to my truck. If I am ever in the market for another RV, Northgate RV has earned my business.
Thanks to all the staff at ringgold for their good help during our purchase of our bighorn.Billy and ryan were very helpful with a problem that came up. Ryan stayed on top of it and even call back to make sure everything was ok.
Just want to say thank you very much for being so kind and caring in working with us on the purchase of our flaggstaff travel trailer. The sales, the service, the walk through. The smiles on your faces each time I have been there, it was a blessed experience to walk in the doors of your business.
We came all the way from Germany to make business with you - and it was our best decision to choose Northgate RV, Ringgold!! We found your location via Internet as we decided to buy a new 5th wheeler (Heartland, Big Horn 3410). It was no problem, clarifying all questions in advance via email. Even paying a little advance on credit card to hold the unit was no problem. With this great accurate preparation we only have had to book our flights and come to see and finally buy our new unit! You and your staff did your best considering everything worked out very good. It needs a lot of trust in a dealer if you make bilateral business: WITH NORTHGATE RV, RINGGOLD absolutely no problem!!! Again, we both say many, many thanks to you!
Just wanted to say thanks to NorthGate RV for selling us the Montana we have now. I will recommend you to anyone that wishes to purchase a camper or just look. Doug, Don and your staff have been most helpful to us during and after the purchase. I have called with questions and you-all have given me an answer or called back with an answer. This is our 4th (fourth) 5th wheel and when we decide to trade we will start with NorthGate RV.
I heartily recommend Northgate RV to potential RV customers. I purchased a trailer from Northgate a few years ago and their sales and follow up service has been excellent. Their sales and service staff has been knowledgeable and courteous in both pre-sales and post-sales contacts.
I normally never leave any feedback for any company; that was until we found Northgate RV. From the beginning, Jeremy and his staff truly took care of us. We shopped all the other RV centers and the Northgate experience was like no other. We have purchased two fifth wheel trailers from them thus far and our next one will be from them as well. From time to time any unit will need service; Dennis and his staff have repaired my unit better that what any manufacture could do. If you are looking for a camper of any kind to make memories with your family you need to trust the family of Northgate RV.
We are experienced campers, but newer campers have new features, so it was good that he goes over everything. Great Job Daniel. Vic and Perry hooked our new camper up for us to our truck. They were great. I would definitely recommend Northgate RV to anyone.